FAQ

What products are offered?

In this shop, the catalog includes cleansers, toners, treatments and serums, moisturizers, eye care, sunscreens, exfoliants, body care, and sets. Product pages provide ingredients, size, directions, and warnings.

Is shipping free?

When purchasing through this checkout, checkout alone confirms the final rate and any free-shipping eligibility.

How long does delivery take?

For requests on this website, allow 1–2 business days for processing plus an estimated, non-guaranteed 2–4 business days in transit.

Are no-reason returns accepted?

In this shop, no. A damaged, defective, incorrect, or materially misdescribed item must be reported within 30 days.

What does a problem report need?

When purchasing through this checkout, include the order number, order email, explanation, and photos or video, and wait for return authorization.

How can I pay?

For requests on this website, use only a method shown at checkout. Shopify Payments is not activated and no digital wallet is currently enabled.

How do I contact support?

In this shop, use the contact details below and include relevant order facts.

What cookies or tools are used?

When purchasing through this checkout, necessary Shopify cookies support storefront and checkout functions. Optional analytics or advertising tools run only when enabled and permitted by consent and law.